Privacy Policy and Cookie Policy

GENERAL PROVISIONS: 

UAB “ARDENA” recognizes that the protection of personal data is important to our customers and other individuals whose personal data we process, and therefore protects the privacy of each data subject with the utmost responsibility and care.

This policy outlines how UAB “ARDENA” collects and further processes the personal data of data subjects, including what personal data is processed, how it is collected and further processed, how long it is stored, to whom it is disclosed, what rights data subjects have, and where to turn regarding the exercise of those rights or other issues related to the processing of personal data. UAB “ARDENA” may collect your personal data only in accordance with the lawful grounds for processing specified in legislation. This constitutes the legal basis for entering into a contract and/or fulfilling an order when you enter into any type of contract with UAB “ARDENA”. Your consent is another basis on which UAB “ARDENA” may process personal data (for example, when conducting direct marketing, providing personalized offers based on individual customer analysis, or in other cases). 

UAB “ARDENA” offers a wide selection of lighting and electrical products, as well as manufacturing and installation services for blinds. The information we collect about you depends on the products and/or services you order, and the data you provide to us when you order products and/or services or register on our websites www.ardena.lt or www.sviestuvai.lt 

You are not required to provide UAB “ARDENA” with any of your personal data; however, if you choose not to do so, we may be unable to fulfill your orders, provide services, or deliver goods.

HOW LONG DO WE STORE DATA?

UAB “ARDENA” retains your personal data for no longer than is necessary for the purposes of data processing or as required by law, if such laws stipulate a longer retention period. Personal data is generally retained for as long as legitimate claims or warranty obligations may arise from the contractual relationship, or for as long as necessary to pursue and protect UAB “ARDENA”’s legitimate interests. Personal data that is no longer needed is destroyed. UAB “ARDENA” takes all possible measures to ensure that personal data is processed accurately, fairly, and lawfully, and that it is processed only for the specified purposes, in strict compliance with the clear and transparent personal data processing requirements set forth in legislation.
 

HOW DO WE USE COOKIES?

To improve your experience when visiting www.ardena.lt and www.sviestuvai.lt, we use cookies—small pieces of text information that are automatically created when you browse the website and are stored on your computer or other device. The information collected by cookies allows us to ensure a more convenient browsing experience for you, provide you with attractive offers, and learn more about the behavior of our website users, analyze trends, and improve both the website and our service, as well as the range of goods and services offered by UAB “ARDENA” range of products and services.

The cookies used on our website do not collect data that directly identifies you. The collected data will not be transferred to third parties. We do not share any personal data that could identify you.

We do not use cookies to collect personal information about users, but certain processed information may still be considered personal data. If you wish to restrict or block cookies on our website or any other website, you can do so by changing your web browser settings. For example, you can block all cookies, accept only first-party cookies, or delete all cookies when you close your browser. You can choose whether to accept cookies. If you do not agree to have cookies stored on your computer or other end device, you can change your web browser settings to disable all cookies or enable/disable them individually. However, please note that in some cases this may slow down your browsing speed, limit the functionality of certain websites, or block access to the site. More detailed information is available at AllAboutCookies.org or www.google.com/privacy_ads.html.

We generally use the information collected through cookies for the following purposes: 

• To use functional cookies and provide services. Cookies are essential for the operation of our website and electronic services, and they ensure a smooth user experience. For example, if the user wishes, they do not need to enter their first name, last name, password, or other data every time they log in.

• Service development. By monitoring the use of cookies, we can improve the performance of our websites and the accessibility of information to users. We receive information, for example, about which parts of our websites are most popular, which websites users visit from our site, which websites they visit after leaving our site, and how much time users spend on our site.

• Usage analysis. We use cookies to collect statistical data on the number of users visiting our websites and their use of digital tools, as well as to evaluate the effectiveness of advertising. 

• Targeted marketing. By using cookies, we can also collect information to deliver ads or content tailored to a specific browser by creating different target groups. All information about the cookies used on the website, their purpose, duration, and the data collected is provided in the table below.

CONSENT TO THE USE OF COOKIES

Before you start using our website, we need to obtain your consent to use cookies. For this reason, a window opens on our websites www.ardena.lt or www.sviestuvai.lt informing you about the use of cookies and asking you to review and consent to the use of cookies by clicking the “I Understand” button. If you do not agree but continue to browse the website, it will be assumed that you have consented to the use of cookies.

INFORMATION ABOUT THE COOKIES USED

Types of Cookies

Cookies are session and persistent, as well as first-party or third-party cookies. Below, we explain what these terms mean so that you can better understand the cookies we use and why they are used.

• Session cookies allow us to recognize you during a single visit to our website so that any changes or selections you make are remembered as you navigate from one page to another. These cookies allow you to navigate quickly and easily through the many pages of the website so that you don’t have to re-enter information every time you visit a new page. Session cookies are temporary and disappear as soon as you close your browser or log out of the website.

• Persistent cookies are cookies that remain on your computer for a specified period of time after your browsing session ends, allowing them to record certain user preferences or actions when the website is visited again.

• First-party cookies are managed by UAB “Ardena.” Information collected using these cookies will be shared only within the company. 

• Third-party cookies are managed by other organizations that are not affiliated with UAB “Ardena.” Third-party cookies that may be stored on your computer, phone, or tablet while browsing our website are “Google Analytics” cookies, which are used to track website activity. These cookies collect information about how users interact with the website. We use this information to generate reports and improve the quality of our website. Google Analytics anonymously collects information about the number of visitors, the location from which our website was accessed, and which parts of the website were visited by users. These cookies are created by Google Analytics. For more information, please visit: http://www.google.com/analytics.

YOU HAVE THE RIGHT TO:

• request information about your personal data being processed, including where and how it was collected and how it is processed;

• to request the correction of your personal data and/or to suspend the processing of such personal data, except for storage, in the event that, upon reviewing your personal data, you determine that the data is incorrect, incomplete, or inaccurate;

• submit a request to delete personal data or suspend the processing of such personal data, except for storage, in the event that, after reviewing your personal data, you determine that the personal data is being processed unlawfully or unfairly, that excessive personal data is being processed, or that other grounds established by law exist;

• to object to the processing of your personal data when such data is processed or intended to be processed for direct marketing purposes, or on the basis of a legitimate interest pursued by UAB “Ardena” or a third party to whom the personal data is provided.

To exercise your rights or file a complaint, you may contact UAB “ARDENA” by email at duomenuapsauga@ardena.lt.